Topic 2 The Global Environment


MODE OF ENTRY OR INTERNATIONALIZATION

P. Subba Rao (2012) Firms or companies deciding to go abroad are faced with the dilemma on which mode of entry to use. This can be avoided by considering the following factors;

  • Ownership arrangement (Ownership of resources etc)
  • Location Advantages (Manufacturing plant is located in the host country)
  • Internationalization Advantages (Firms does the distribution of its goods and services by itself and not through contractual arrangement with others)

Four General Ways to Develop Markets on Foreign Soil
  • Exporting (Indirect Export, Direct Export, Intra-Corporate Transfer)
  • Licensing (International Licensing)
  • Franchising (International Franchising)
  • Special Mode of Entry (Contract Manufacturing, Outsourcing, Management Contract, Turnkey Projects etc)
  • Entering into joint venture arrangement with one or more foreign companies
  • Mergers and Acquisition
  • Licensing patent/Trade mark rights to companies abroad

There are disadvantages as well as advantages to consider when contemplating these different strategies.

EXPORTING
Exporting is the simplest and widely used mode of entering foreign markets. There are different forms of exporting such as; Indirect Exporting, Direct Exporting and Intra-Corporate Transfer.

Indirect Exporting
In this type of exporting, firms can either export their products either in their original form or modified form to a foreign country through another domestic company or through other independent distributors.

Direct Exporting
Direct Exporting is selling the product in a foreign country directly through its distribution arrangement or through a local firm of the host country.

Intra-Corporate Transfer
Under this arrangement, products are sold by the firm to its affiliated company in another country.

Factors for Consideration – Exporting
  • Firms and companies that are thinking of exporting to other countries should consider the following factors;
  • Government policies - in relations to export, import, foreign exchange and export financing etc.
  • Marketing factors - such as images, distribution channels and network, customer preferences.
  • Logistics – physical distributions, packaging, warehouse, storage facilities, transportation, and freight costs etc.
  • Distribution issues – local distribution network, foreign distribution network etc.

Advantage of Exporting
  • Exporting is the easiest and most frequent used method of entering international markets – Financial risks/losses can be minimized.
  • Companies can also undertake indirect exporting.

Disadvantages
  • Exporter knows very little about consumer-use patterns
  • Exporter may have little influence over product pricing

 INTERNATIONAL LICENSING
International licensing occurs when a country grants the right to manufacture and distribute a product or service under the licenser’s trade name in a specified country or market.
Examples - Granting foreign firms right to technology, trademarks and patents


Advantage of International Licensing
It allows domestic firms to avoid certain obstacle.
Example: Companies can use licenses when their own money is scarce, when foreign import restrictions forbid other ways of entering a market or when a host country is apprehensive about foreign ownership.

Disadvantage of International Licensing
May be the least profitable way of entering a market because it is seen as a supplement to manufacturing and exporting activities.

Two Types of Licensing;
Franchising – occurs most often in fast foods, soft drinks, hotels and car rentals.
Management Contracts – The companies with low level technology and  managerial expertise may seek the assistance of a foreign company to provide technical assistance and managerial skills. 

JOINT VENTURE ARRANGEMENT
Company forms a partnership with one or more companies already established in the host country.
Local firm provides expertise on the intended market while multinational firm is better able to accomplish general management and the marketing task.
This method of international investing has accelerated dramatically in the past 20 years


Biggest Incentives - Joint Venture Arrangement
It reduces company’s risk by the amount of investment made by the host country partner.

 Other Potential Advantages are;
It may allow the marketer to use the partner’s pre-existing distribution channels
It may allow firms with insufficient capital to expand internationally
It may let the marketer take advantage of special skills possessed by host country partner
 
MANUFACTURING OPERATIONS
  • Benefits to manufacturing abroad can be the avoidance of high import taxes
  • The reduction of transport costs
  • The use of cheap labour
  • Better access to raw materials

This method is optimal when the foreign demand for a product justifies the costly investment required. Often products from the same facility are sent to other country even back to the original home country for distribution. 

UNCERTAINTY – GLOBAL ENVIRONMENT
International marketing requires managers to make decisions that are within the firms’ control.
Decisions on which product to market.
What price to it should command?
The optimal promotion strategy.
The best distribution channels.
Must react to factors in the home country which might affect their ability to do business. 

CHALLENGES – GLOBAL ENVIRONMENT
Firms marketing abroad face many of the same challenges:
  • Domestic Politics
  • Domestic Competition
  • Economic Conditions

There are certain issues that are beyond firms and company’s control and some of them are listed below;
  • Domestic policies on foreign trade.
  • Business environment in the host country – laws, politics, economy and competitions.
  • Host country geography.
  • Infrastructure.
  • Currency.
  • Distribution channels.
  • State of technological development.
  • Cultural differences


CHALLENGES – LEGAL AND POLITICAL ENVIRONMENT
Companies operating abroad are bound by both the laws of host and home countries
  • Legal systems around the world vary in content and interpretation
  • Laws can affect many elements of marketing strategies (form of product restrictions or specifications)
  • Unstable political situation can expose businesses to numerous risks
  • Changes in laws and regulations require firms to make modifications to existing marketing strategies
  • Economic conditions and levels of economic development vary widely around the world.
  • Standard of living – has a huge impact on the size and affluence of a particular target market
  • Understanding of trade agreements between countries as well as on local and regional economic conditions.

Example: many companies have to re-evaluate international marketing strategies as international financial crises affected the economies of Southeast Asia, Russia and Latin America in 1997-1998

Competition fierce overseas than at home (new entrants etc).
Companies that are truly global competitors employ long-term international marketing strategy to overcome the uncertainties associated with conducting business abroad.
Their long-term strategies enable them to weather short-term economic or political crises, such as the currency devaluation etc in host country.

CHALLENGES - SOCIO-CULTURAL VALUES
Defining culture is always been difficult. Kroeber and Kluckholn (1952) found 164 definitions of culture. Some of the common characteristics of these definitions are that:

  • Culture is prescriptive - in that it prescribes those forms of behavior that are acceptable to people in a specific community
  • Culture is learned - as people are not born with a culture but are born into a culture. The norms of the culture are acquired as people are raised in and exposed to the culture.
  • Culture is dynamic - as not only does it influence our behavior but our behavior influences the culture reflecting its interactive nature.
  • Culture is subjective - because people attribute meaning to issues on a subjective basis and these subjective meanings develop within the context of the culture.

Culture is therefore a very important aspect of international marketing because elements that compose it affects the way consumer thinks.
  • The language a population speaks
  • The average level of education
  • The prevailing religion
  • Other social conditions

All above conditions affect the priorities of the population and the way they react to different events. 

Example of multinational corporations that have been in the forefront of developing international brands that cut across local cultural differences are:

  • Coca-Cola
  • IBM
  • McDonald’s
  • CNN
  • Disney

Advertising and marketing campaigns that built these international brands took a Universalist approach. 

CHALLENGES - ENVIRONMENT AND TECHNOLOGY:
The way people in different countries uses the resources and technology available to them often shift drastically from culture to culture.
Most people are accustomed to ways of looking at the environment and the use of technology particular to their own culture.

Issues of Environment
Five major areas of attitudes toward a nation’s physical characteristics and natural resources likely to result in cultural environment presuppositions are:

  • Climate
  • Topography
  • Population size
  • Population density
  • The relative availability of natural resources

The five sources of environmental differences surface when:

People communicate on a wide spectrum of business-related subjects.
Population size and availability of natural resources influence each nation’s view toward export or domestic markets
Population density and space usage influence the development of different cultural perceptions of how space and  materials are used. 

CHALLENGES - SOCIAL ORGANIZATION

Social organization as it affects the workplace is often culturally determined. Care must be taken not to assume that one’s own culture is universal on such issues as;
  • Nepotism and kinship ties
  • Educational values
  • Class structure and social mobility
  • Job status and economic stratification
  • Religious ties
  • Political Affiliations
  • Gender differences,
  • Racism and other prejudice
  • Attitude toward work
  • Recreational or work institutions

CONTEXTING AND FACE-SAVING

Communication depends on the context in which the communication is set. The more information sender and receiver share in common, the higher the context of the communication and the less necessary to communicate through words or gestures.
Communication, then, can be seen as being high or low in contexting.
No two cultures share the same level of contexting. Thus, in any cross-cultural exchange, one party will act as the higher contexted and one the lower contexted.


AUTHORITY CONCEPTION
The view of authority in a given society affects communication in the business environment significantly as it shapes the view of how a message will be received based on the relative status or rank of the message’s sender to its receiver.


NONVERBAL BEHAVIOR
Broken down into six areas:
  • Dressing
  • Body language
  • Eye Contact
  • Touching Behavior
  • Body Space
  • Para Language

Example of dressing – A woman’s decision to wear her best suit would be lost in a culture in which no woman wear business suits. Similarly with swimwear. 

MANAGEMENT CHALLENGES

Changes in Management Orientation. Perlmutter (1995) developed a typology whereby firms could be classified according to the orientation of their management;
  • Ethnocentric orientation - Involves a belief that the home country is superior and that the approach used in the home country should be applied to every other country.
  • Polycentric orientation – Reflects the approach that each country is different and that no country is necessarily inferior to another. The home country approach is viewed as largely irrelevant and, to be successful, product must be specifically tailored to the differences in each country.
  • Regiocentric orientation – Views the region as the market and integrated strategies are developed for the region that takes into account both similarities and differences between the home market and region. The world outside the region may be viewed from either an ethnocentric or polycentric standpoint.
  • Geocentric orientation – Involves a world marketing strategy based on recognition that countries have both similarities and differences. The entire world is viewed as a market and a strategy developed accordingly. 

Management of increasing number of companies began with ethnocentric orientation, moved to polycentric and onto regiocentric or geocentric orientation.
As business turned more and more to an integrated world market to meet its needs, the difficulties of communicating at a global level have become increasingly widespread.
Lack of understanding deriving from ethnocentrism or ignorance of culturally based assumptions erroneously believed to be universal can readily escalated to unproductive conflict among people of differing cultural orientation

 

SOURCE:
International Business 3rd Edition (2012) P. Subba Rao
Marketing Management 11th Edition (2003) Phillip Kotler
International Business Environment (2009) Francis Cherunilam

 

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